jl09 Privacy Policy

jl09 ("jl09," "we," "us," or "our") operates the online gaming platform accessible at jl09.net (the "Platform"). We are committed to protecting the privacy and personal data of every player who registers and plays on jl09, particularly our Filipino players who are protected under the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations.

This Privacy Policy ("Policy") describes in detail how jl09 collects, uses, stores, shares, and protects your personal information when you access or use the Platform, create an account, make transactions, participate in promotions, or contact our support team. It also explains the rights you have over your personal data and how to exercise them.

This Policy should be read alongside our Terms & Conditions and Responsible Gaming Policy, which together form the complete agreement governing your use of jl09.

jl09 collects only the personal data that is necessary for the purposes described in this Policy. The categories of personal data we collect include:

We do not intentionally collect sensitive personal information such as racial or ethnic origin, political opinions, religious beliefs, or health data, unless specifically required for responsible gaming purposes (for example, if you voluntarily disclose a gambling-related health concern when requesting self-exclusion).

jl09 collects your personal data through the following means:

• Direct Submission: When you register an account, complete identity verification, make a deposit or withdrawal, contact customer support, or participate in a promotion, you directly provide us with personal data.
• Automated Technologies: When you access and use the jl09 Platform, we automatically collect technical and usage data through cookies, web beacons, server logs, and similar tracking technologies. See Section 9 for full details on our cookie practices.
• Third-Party Verification Providers: To comply with Know Your Customer (KYC) and Anti-Money Laundering (AML) obligations, jl09 may receive identity verification data from accredited third-party verification service providers.
• Payment Processors: When you make a deposit or withdrawal via GCash, Maya, or bank transfer, our payment processing partners share transaction confirmation data with jl09.
• Game Providers: Our licensed game content providers may share aggregated gaming activity data with jl09 for platform operation and responsible gaming monitoring purposes.

jl09 uses your personal data for the following specific purposes:

• Account Management: To create, maintain, verify, and administer your jl09 player account, including processing your registration and verifying your identity and age (21+ requirement).
• Platform Operation: To provide you with access to jl09's games, features, and services, process your bets and transactions, and maintain accurate records of your gaming activity.
• Financial Transactions: To process deposits and withdrawals in Philippine Peso (₱) via your chosen payment method, and to maintain accurate financial records as required by law.
• Legal and Regulatory Compliance: To comply with our obligations under Philippine gaming regulations, the Data Privacy Act of 2012, Anti-Money Laundering Act, and other applicable laws. This includes conducting KYC checks, monitoring for suspicious transactions, and reporting to relevant authorities where required.
• Security and Fraud Prevention: To detect, investigate, and prevent fraudulent activity, cheating, money laundering, and other prohibited conduct on the Platform.
• Responsible Gaming: To monitor gaming patterns, identify potentially problematic gambling behaviour, enforce self-exclusion requests, and provide responsible gaming tools and interventions.
• Customer Support: To respond to your enquiries, resolve disputes, and provide technical assistance.
• Marketing Communications: To send you promotional offers, bonus notifications, and platform updates — but only where you have given your explicit consent to receive such communications. You may withdraw this consent at any time.
• Platform Improvement: To analyse usage patterns, conduct research, and improve the functionality, performance, and user experience of the jl09 Platform.

jl09 will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your consent or establishing another lawful basis for processing.

Under the Philippine Data Privacy Act of 2012 and its Implementing Rules and Regulations, jl09 processes your personal data on the following legal bases:

• Contractual Necessity: Processing is necessary to perform our contract with you — specifically, to operate your jl09 account, process your transactions, and provide the gaming services you have registered to use.
• Legal Obligation: Processing is required to comply with our legal obligations under Philippine law, including gaming regulations, AML requirements, tax obligations, and data retention mandates.
• Legitimate Interests: Processing is necessary for jl09's legitimate interests in operating a secure, fair, and commercially viable gaming platform — provided those interests are not overridden by your rights and interests. This includes fraud prevention, security monitoring, and platform analytics.
• Consent: For marketing communications and non-essential cookies, jl09 relies on your freely given, specific, informed, and unambiguous consent. You may withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal.

jl09 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We share your personal data only in the following limited circumstances:

• Service Providers: We share data with carefully selected third-party service providers who assist us in operating the Platform — including payment processors (GCash, Maya, banks), identity verification providers, cloud hosting providers, and customer support platforms. These providers are contractually bound to process your data only on jl09's instructions and in accordance with applicable data protection law.
• Game Content Providers: Licensed game studios and content providers receive the minimum data necessary to deliver their games on the jl09 Platform and to comply with their own regulatory obligations.
• Regulatory and Law Enforcement Authorities: jl09 will disclose personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), law enforcement agencies, or courts where required to do so by law, court order, or regulatory directive.
• Business Transfers: In the event of a merger, acquisition, or sale of all or part of jl09's business, your personal data may be transferred to the acquiring entity, subject to equivalent data protection obligations.
• With Your Consent: We may share your data with other third parties where you have given your explicit consent for us to do so.

jl09 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law. Our general retention periods are as follows:

Upon expiry of the applicable retention period, jl09 will securely delete or anonymise your personal data in accordance with our data disposal procedures. Anonymised data that can no longer identify you may be retained indefinitely for statistical and research purposes.

jl09 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, loss, or destruction. Our security measures include:

• Encryption: All data transmitted between your device and the jl09 Platform is encrypted using industry-standard 256-bit SSL/TLS technology. Sensitive data stored in our systems is encrypted at rest.
• Access Controls: Access to personal data is strictly limited to jl09 personnel and authorised service providers who have a legitimate need to access it. All access is logged and audited.
• Two-Factor Authentication: jl09 offers two-factor authentication (2FA) for player accounts and enforces it for all internal administrative access.
• Regular Security Audits: Our systems undergo regular penetration testing and security audits by independent cybersecurity professionals.
• Incident Response: jl09 maintains a documented data breach response plan. In the event of a personal data breach that poses a risk to your rights and freedoms, we will notify the National Privacy Commission (NPC) within 72 hours and affected players without undue delay, as required by the Data Privacy Act.

jl09 uses cookies and similar tracking technologies to operate the Platform, remember your preferences, and analyse usage patterns. The types of cookies we use are:

• Strictly Necessary Cookies: These cookies are essential for the Platform to function correctly — for example, maintaining your login session and remembering your language preference. These cannot be disabled without affecting Platform functionality.
• Performance & Analytics Cookies: These cookies collect anonymised information about how players use jl09, such as which pages are visited most frequently. This data helps us improve the Platform. These cookies are only set with your consent.
• Functional Cookies: These cookies remember your preferences and personalisation settings to provide a more tailored experience on jl09. These are set with your consent.
• Marketing Cookies: These cookies track your activity to help us deliver relevant promotional content. jl09 does not use third-party advertising networks. Marketing cookies are only set with your explicit consent.

You can manage your cookie preferences through the cookie consent banner displayed when you first visit jl09.net, or by adjusting your browser settings. Please note that disabling certain cookies may affect the functionality of the Platform.

As a data subject under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by jl09:

• Right to Be Informed: You have the right to be informed about how jl09 collects and processes your personal data — which is the purpose of this Privacy Policy.
• Right of Access: You have the right to request a copy of the personal data jl09 holds about you, along with information about how it is being processed.
• Right to Rectification: You have the right to request correction of any inaccurate or incomplete personal data jl09 holds about you. You can update most account information directly through your jl09 account settings.
• Right to Erasure: You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to jl09's legal retention obligations.
• Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit it to another controller where technically feasible.
• Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interests, subject to jl09's overriding legitimate grounds.
• Right to Withdraw Consent: Where processing is based on your consent, you have the right to withdraw that consent at any time without affecting the lawfulness of prior processing.
• Right to Lodge a Complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe jl09 has violated your data privacy rights.

The jl09 Platform is strictly intended for adults aged twenty-one (21) years and above, in accordance with Philippine gaming regulations. jl09 does not knowingly collect personal data from individuals under the age of 21.

If jl09 becomes aware that personal data has been collected from a person under 21 years of age, we will immediately suspend the relevant account, delete the personal data, and return any deposits to the original payment method after deducting any amounts already wagered, in accordance with our Terms & Conditions.

jl09 primarily processes and stores personal data within the Philippines. However, some of our service providers — including cloud infrastructure providers and game content studios — may be located in other countries. Where personal data is transferred outside the Philippines, jl09 ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that required under the Philippine Data Privacy Act of 2012.

Such safeguards may include contractual clauses approved by the National Privacy Commission, binding corporate rules, or transfers to countries that have been assessed as providing an adequate level of data protection. jl09 will not transfer your personal data to a jurisdiction that does not provide adequate protection without first implementing appropriate safeguards and, where required, obtaining your consent.

The jl09 Platform may contain links to third-party websites or services for informational purposes. jl09 has no control over the content, privacy practices, or data handling of these third-party sites, and this Privacy Policy does not apply to them.

We encourage you to review the privacy policies of any third-party websites you visit. jl09 is not responsible for the privacy practices or content of any external sites linked from the Platform.

jl09 may update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When we make material changes to this Policy, we will notify registered players via email and/or a prominent notice on the Platform at least seven (7) days before the changes take effect.

The "Last Updated" date at the top of this page indicates when the Policy was most recently revised. The current version of this Privacy Policy will always be available at jl09.net/privacy-policy. Your continued use of the jl09 Platform after the effective date of any revised Policy constitutes your acknowledgement of the changes.

If you do not agree with any changes to this Policy, you should cease using the Platform and may request account closure by contacting our support team.

jl09 has appointed a Data Protection Officer (DPO) in accordance with the requirements of the Philippine Data Privacy Act of 2012. If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data, please contact our DPO:

• Data Protection Officer, jl09
• Email: privacy@jl09.net
• General Support: support@jl09.net
• Response Time: We aim to respond to all data subject requests within 30 days of receipt.
• Support Hours: 24 hours a day, 7 days a week

If you are not satisfied with jl09's response to your privacy concern, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines. The NPC is the supervisory authority responsible for enforcing the Data Privacy Act of 2012 in the Philippines.